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CUSTOMER POLICY

Returns & Refunds

Clear rules for cancellations, refunds and incorrectly supplied products.

Orders are refundable only when a cancellation is received and confirmed before the order has been shipped.

Once an order has been shipped, it is non-refundable.

Contact us immediately when you need to cancel. A cancellation is not complete until we confirm that the order has not yet been dispatched.

Cancellation before shipping

You may request cancellation before your order is shipped. When we receive and confirm the cancellation in time, the order will be cancelled and the payment will be refunded using the agreed payment method.

No refunds after shipping

Once an order has been dispatched, it can no longer be cancelled and no refund will be issued.

Wrong product received

When we send the wrong product, you must report the problem within 7 calendar days of receiving the order. After the issue has been verified, we will arrange the correct replacement.

Include your order number and clear photographs of the product and its packaging so the issue can be checked promptly.

How to report a problem or request cancellation

Email mymisskamagra@gmail.com or use the contact form. Please provide your name and order number.

Policy summary

  • A refund is available only when cancellation is confirmed before shipping.
  • No refunds are available once an order has shipped.
  • A wrong product must be reported within 7 calendar days of delivery.
  • A verified incorrect product will be replaced with the correct product.

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